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Mobile phone numbers & email addresses

We ask all our patients to provide us with their mobile phone numbers and their email address, if they have them and should they so wish.

We use your mobile phone number in two ways:

  • to contact you, as an alternative to your landline number
  • to send you SMS text messages

The texts we send are only ever related to your medical care - for example, an invitation for a check-up or immunisation, or if we need you to contact the surgery for a non urgent matter.

We do not use SMS messaging for direct marketing in any way.

If you would prefer us not to ring you on your mobile phone then please let us know and we will either not add your mobile phone number to your record, or remove any existing mobile phone number.

If you would prefer us not to send you SMS text messages - but you are happy for us to ring you on your mobile phone (when needed) - then please say so and will mark your record accordingly.

Currently we do not routinely email our patients.

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