e Consultation

Answer some questions about your condition and we will get back to you within 3 working days. We may be able to answer your query straight from the e consultation, we may call you for more information or you may be invited to make an appointment with a member of the team at the surgery.

 

E consultations are really useful for:

  • Reviews such as medication reviews, contraception reviews and blood pressure reviews - you may have been invited to complete one of these by the practice.
  • Skin conditions as you are able to upload a photo which can help with a diagnosis or assessing how urgent a face to face appointment may be
  • Minor conditions that needs advice from a clinician. You can also check if your condition needs medical attention or if is safe to manage yourself at home using the 111 online symptom checker.
  • Admin queries – sick notes, requests for letters etc

 

To complete an e consultation, please click here.

 

Conditions that would be better served by another service:

  • New joint pain or MSK problem. We have physiotherapists working at the practice throughout the week. Patients can book directly in with the physiotherapists without speaking to a clinician or completing an e consultation.
  • Minor eye problems – the minor eye conditions service (MECS) has been set up to help patients with eye problems. They often have more experience and better equipment to be able to assess a minor eye conditions. Call: 08000 368512
  • Living well team - coordinators work with individuals and their carers who are isolated, vulnerable, bereaved, lacking confidence, or perhaps on the borderline of needing health and social care services.
  • Minor ailments – use the NHS Health A - Z website to be able to get some self-care advice and more information about your condition.

 

Please do not use this online form for urgent or emergency requests. The submitted forms will only be read during office hours. The forms will not be read on the weekends (Saturdays and Sundays) or on bank holidays. They will not be read Monday-Friday between the hours of 1800 - 0900. Please contact 111 during out of hours or 999 if this is an emergency.